Robin Ribeiro was horrified when she saw a man attempting to break into her home at 2 am. She immediately called 911 for assistance and was on the phone with them for 35 minutes while she watched the man walk around her home trying to get in every door and window.

The man eventually broke into the home through the kitchen door and while still on the phone with 911, Ribeiro fought him off with a vacuum cleaner. The operator assured her that police were on the way.
The police finally arrived and arrested the intruder, but said that a technical glitch and a shortage of officers caused the delay.